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	<title>bingshui.org &#187; User</title>
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		<title>Failing Wacom Tablet Driver Fix for OS X</title>
		<link>http://www.bingshui.org/tech/failing-wacom-tablet-driver-fix-for-os-x/</link>
		<comments>http://www.bingshui.org/tech/failing-wacom-tablet-driver-fix-for-os-x/#comments</comments>
		<pubDate>Tue, 15 Dec 2009 02:05:52 +0000</pubDate>
		<dc:creator>dzimney</dc:creator>
				<category><![CDATA[Tech]]></category>
		<category><![CDATA[Bamboo Pen]]></category>
		<category><![CDATA[Driver]]></category>
		<category><![CDATA[Failing]]></category>
		<category><![CDATA[OS X]]></category>
		<category><![CDATA[OS X 10.5]]></category>
		<category><![CDATA[OS X Leopard]]></category>
		<category><![CDATA[Tablet]]></category>
		<category><![CDATA[Unable to locate]]></category>
		<category><![CDATA[USB]]></category>
		<category><![CDATA[User]]></category>
		<category><![CDATA[Wacom]]></category>

		<guid isPermaLink="false">http://www.bingshui.org/?p=993</guid>
		<description><![CDATA[I&#8217;ve had a Wacom Bamboo Pen Tablet for the past year or so and love it. It&#8217;s hard to imagine going through my workday using a mouse now. However, I&#8217;ve found that from time to time the driver for my Wacom will fail when I login to my user account on OS X 10.5. Usually [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve had a <a href="http://www.wacom.com/bamboo/bamboo_pen.php">Wacom Bamboo Pen Tablet</a> for the past year or so and love it. It&#8217;s hard to imagine going through my workday using a mouse now. However, I&#8217;ve found that from time to time the driver for my Wacom will fail when I login to my user account on OS X 10.5. Usually OS X asks if I&#8217;d like to relaunch the driver and everything is dandy, so I haven&#8217;t had to really do much anything about it; that is until today.</p>
<p>Today, I booted up my computer and my tablet driver failed and &#8220;relaunching&#8221; the driver didn&#8217;t help at all. I figured Apple must have made an update that conflicted with the Wacom driver, leaving me to reinstall the latest driver, which I downloaded from Wacom <a href="http://www.wacom.com/downloads/drivers.php">here</a>. Unfortunately I found reinstalling the driver did no good. I restarted. Uninstalled the driver. Reinstalled the driver. Restarted. Nothing. Same problem over and over; once I login the driver fails and when I go to my preferences pane it tells me that it is unable to find my USB tablet. Unplug USB. Reboot. Plug in USB. Nothing.</p>
<p>Eventually I was able to discover that while the new driver did not seem to work for my user account, it worked fine on my login screen and for my &#8220;admin&#8221; account. So at least I knew the problem was specific to my user configuration. Now, armed with this information and <a href="http://www.google.com/search?client=safari&#038;rls=en&#038;q=define:+google&#038;ie=UTF-8&#038;oe=UTF-8">Google</a> I was really able to get to the root of the problem with the help of <a href="http://newsgroups.derkeiler.com/Archive/Comp/comp.sys.mac.graphics/2008-02/msg00002.html">this</a> post by someone going by the handle <i>rausch</i> over a year ago.</p>
<p></p>
<h3>Quick Answer</h3>
<p>When uninstalling (which should be done before reinstalling) the pen tablet driver, the Wacom uninstall script fails to remove a few key files located in the ~/Library/Preferences/ directory:</p>
<blockquote><p>
com.wacom.pentablet.p.TMP<br />
com.wacom.pentablet.prefs<br />
com.wacom.tabletpreferences<br />
com.wacom.wacomtablet.prefs
</p></blockquote>
<p>To fix the driver from failing, uninstall the driver &#8212; do this by holding down open-apple and clicking on the icon in the preferences pane. Then delete any of the above files that still exist in your ~/Library/Preferences directory &#8212; where &#8220;~&#8221; is your user directory (OS X recognizes this syntax). In my case I only need to delete two of the above files as they were the only two of the four still present in my ~/Library/Preferences directory. Reinstall the driver and with any luck, your tablet will function properly again. Keep in mind, this will reset your tablet preferences back to the default settings.</p>
<p>Thank you <i>rausch</i>, whoever you are. And I hope that by republishing these instructions, someone else will be able find a solution to their problem faster that I did.</p>
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